Founder blog
Apr 3, 2025
On Your Side: A commitment from Allia



Founders
We know that supporting providers is the best way to truly support patients, and we’re committed to proving that, every step of the way.
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Mental health has never been more important – or more profitable. Since 2020, billions of dollars have poured into mental health startups. Multiple mental health startups have hit billion-dollar valuations, all in the name of increasing access to care.
And yet, for therapists actually doing the work of therapy, almost nothing has changed for the better.
Burnout is at an all-time high. Many therapists are making less money than they were five years ago. Patient outcomes haven’t meaningfully improved. If anything, the demands placed on providers have only grown, making an already difficult job even harder.
The technology that was supposed to make things easier hasn’t helped. Mental health professionals are constantly asked to do more with less, expected to provide support while receiving very little themselves.
Who Is Mental Health Tech Actually Helping?
The truth is, most platforms weren’t built with providers at the forefront. They were built to attract investors, maximize revenue, and grow as fast as possible. That’s why so many therapists feel unsupported. Commission-based pricing models cut into their earnings. Providers end up paying for multiple tools, forced into upgrades for basic features or stuck in contracts that are hard to escape. Meanwhile, the administrative burden keeps growing, pulling providers even further away from what matters most—patient care.
What Do Therapists Actually Need?
We’ve spent the last year talking to providers, and what we’ve heard is consistent: therapists don’t want another platform that drains their time and money. They need something that actually supports them.
Providers are looking for:
Tools that enhance therapy: Technology should reduce busywork, simplify documentation, and give therapists more time for their clients, so they can focus on care instead of paperwork.
Freedom to build a sustainable practice: Therapists don’t want to choose between affordable tools and high-quality care.
Respect for client confidentiality: Therapists want to be sure their client information isn’t being sold, shared, or used in ways they wouldn’t approve of.
Transparency: Therapists want to know exactly how a platform operates.
Therapists shouldn’t have to fight so hard for the basics like fair pay, manageable workloads, and tools that actually help. The reality in every area of healthcare is that when providers are supported, patients get better care. That’s why we’re taking a different approach that puts providers first.
What Makes Allia Different?
We’re not here to squeeze more out of already overworked providers. We built Allia to be on your side. That means no hidden fees, no monetization of client data, no gimmicky upsells, and no restrictive contracts. Our business model works when you do.
We know that supporting providers is the best way to truly support patients, and we’re committed to proving that, every step of the way.
If you’re tired of feeling like you’re navigating this alone, you don’t have to. We’re here to clear the path, taking on the systems and red tape that slow you down so you can focus on what really matters: helping your clients.