Guide

16

:

Message Clients

Message Clients in Allia

Allia helps keep you HIPAA-compliant with built-in secure messaging.

This guide shows you how it works.

Table of Contents

    Table of Contents

      Prefer to watch?

      Watch the demo video here

      A Simpler Way to Stay In Touch

      There are times when you just need to send a quick note to a patient like a form to fill out, a follow-up after session, or maybe a reminder.

      Allia has secure messaging built in, so you’re not switching between platforms or trying to remember if something went out by email. It’s encrypted, HIPAA-compliant, and easy to use. You can send messages, share files, and keep everything in one place.


      Send secure messages, anytime

      Write and send messages from your dashboard. It shows up on your client’s Allia app like a familiar chat.

      Share Resources, forms + PDFs

      Attach files—like worksheets, homework—directly through the message thread.

      Never Miss Messages

      Unread messages are clearly flagged in the Messages tab and on client profiles, so nothing slips through the cracks.

      Stay Informed About Bookings

      You’ll get notified when a client books, reschedules, or cancels—keeping you in sync without checking your calendar.

      Easily Share Treatment Plans + Progress Notes

      Finished writing a note or treatment plan? You can choose to share it instantly as a secure PDF through Allia message. Clients have everything in one place, so they can refer back to it at anytime and care can be more collaborative.

      Keep Everything In One Place—For Your clients, Too

      Clients can message you just like they would anyone else, but with added privacy and purpose. Through the Allia app, they can:

      • Turn notifications on or off

      • Send photos or files

      • Request or confirm appointments

      • Reach their emergency contact

      All in one secure, easy-to-use space—no portals, no juggling platforms.